What is an authorized user?
An authorized user is someone that has been given permission by a student to view their account information details and make payments for them through the Money tab on myGate.
How do you add an authorized user?
Students can add authorized users to their account by doing the following:
- Login to myGate
- Click the Money tab
- Click 'My Account/View Your E-Bill' under the 'My Account' channel (in the middle)
- You may be asked to re-enter your myGate credentials. Once you are on the page, click on the 'Authorized Users' link on the right side of the page
- Add an authorized user through the link provided. The authorized user will then receive an email with account setup information
How do authorized users login?
Authorized users can go to the myGate login page and click the 'Authorized Users' link at the bottom of the page.
How do you reset a password for an authorized user?
To reset a password for an authorized user you will need to follow the above instructions on how to login as an authorized user (go to myGate and click the login link). Once you are at the login portal for authorized users, type in the email address on file into the Authorized Users area and then click the link underneath the login prompts that says: "Forgot Password."
NOTE: If you have additional questions about the Authorized Users system please contact the Bursar's Office at 270-809-4227. For students needing help logging into myGate, please call the Service Desk at 270-809-2346.
