- Knowledge Base
- Accounts & Passwords
Password Self-Service is the password recovery system that will allow a faculty, staff, or student to reset their myGate, Canvas, Network/Wireless, or library resources password without having to call the Service Desk.
- Knowledge Base
- Technology Infrastructure
- ResNet
Students who wish to use their gaming or mobile devices in the dorms must register their devices with ResNet. These devices include Apple, Android, XBOX, Playstation, Nintendo, Smart TVs, and Blu-ray players.
- Knowledge Base
- Accounts & Passwords
- Knowledge Base
- Instructional Technologies (Product Support)
- Respondus
Respondus LockDown Browser is a custom browser that locks down the testing environment within Canvas. When students use Respondus LDB they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading.
- Knowledge Base
- Accounts & Passwords
This article provides an overview of MSU accounts, usernames, and passwords. This includes password assistance, password requirements, account durations, and more.
- Knowledge Base
- Technology Infrastructure
- Network & Internet
Instructions for connecting to the MSUstudent wireless network.
- Knowledge Base
- Accounts & Passwords
- Knowledge Base
- Technology Infrastructure
- Knowledge Base
- Accounts & Passwords
- Duo Two-Factor Authentication (2FA)
A step-by-step guide for setting up Duo Two-Factor Authentication.
- Knowledge Base
- Desktop & Mobile Computing
- CampusPrint
These instructions will guide students through setting up CampusPrint on their personal devices, including Applie, Windows, Android, and Chrome devices. These instructions are specifically for using CampusPrint printers.
- Knowledge Base
- Desktop & Mobile Computing
- CampusPrint
Students can upload files to be printed from the CampusPrint website. After successfully uploading, these print jobs can be released from any CampusPrint printer.
- Knowledge Base
- Desktop & Mobile Computing
This article provides instructions for how to connect to campus computing resources from off-campus.
- Knowledge Base
- Technology Infrastructure
- Network & Internet
Students, faculty, and staff can use this article to troubleshoot some basic wireless problems they may experience when trying to connect to MSUemployee or MSUstudent on campus, or the ResNetWireless and ResNetDevices networks in the Residential Halls.
- Knowledge Base
- Desktop & Mobile Computing
- Software
Learn how to sign up and utilize Office 365 using your MSU email.
- Knowledge Base
- IT Security & Policies
This article provides more information about the MSU Maintenance Windows that are scheduled for any Sunday morning between 6:00 and 12:00 pm.
- Knowledge Base
- Accounts & Passwords
- Duo Two-Factor Authentication (2FA)
Get more information on Two-Factor Authentication powered by Duo Security.
- Knowledge Base
- Accounts & Passwords
Learn how to create an authorized users and reset their passwords
- Knowledge Base
- Accounts & Passwords
- Knowledge Base
- Desktop & Mobile Computing
- CampusPrint
Commonly-asked questions about the student printing system.
- Knowledge Base
- Instructional Technologies (Product Support)
- Canvas Learning Management System
- Knowledge Base
- Instructional Technologies (Product Support)
- Zoom Video Conferencing
This article outlines the steps required to join a Zoom meeting in a Canvas Course.
- Knowledge Base
- Email & Communication
- Spam/Phishing
- Knowledge Base
- Instructional Technologies (Product Support)
- Canvas Learning Management System