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Setup RacerMail with a Mail Client Using POP

You can read your RacerMail messages from a client or device that supports POP (like Outlook, Apple mail app, Android mail app, etc), but POP must first be enabled in RacerMail.

Step 1: Enable POP in RacerMail

  1. Sign in to RacerMail.
  2. At the top right, click Settings from the Gear icon.
  3. Click Forwarding and POP/IMAP.
  4. Select Enable POP for all mail or Enable POP for mail that arrives from now on.
  5. Choose what to do with your messages after your POP client or device receives them. We recommend the first option, keeping Gmail’s copy in the inbox.
  6. Click Save Changes.

Although the radio button next to your selected option may not stay selected, Gmail displays the status next to 'POP Status:.' When you enable POP, your settings display 'POP Status: POP is enabled.'

If your POP settings are turned off, the status will indicate that POP is disabled.

Once you've enabled POP in your RacerMail settings, you need to configure your client.

Step 2: Set up your client

Use the table below to update your client with the correct information.

Incoming Mail (POP) Server: pop.gmail.com
Requires SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server: smtp.gmail.com
Requires SSL: Yes
Requires TLS: Yes (if available)
Requires Authentication: Yes
Port for SSL: 465
Port for TLS/STARTTLS: 587
Server timeouts Greater than 1 minute, we recommend 5
Full Name or Display Name: [your name]
Account Name or User Name: your full @murraystate.edu email address
Email Address: your full @murraystate.edu email address
Password: your RacerMail email password

Unless you're using recent mode (see below) to download mail to multiple clients, make sure you've opted not to leave messages on the server. Your POP settings in RacerMail determine whether or not messages stay on the server, so changing the setting in the client won't make a difference.

Recent Mode

If you're accessing Gmail on multiple clients through POP, Gmail's 'recent mode' makes sure that all messages are made available to each client, rather than only to the first client to access new mail.

Recent mode fetches the last 30 days of mail, regardless of whether it's been sent to another POP client already.

Setting up 'recent mode'

In your POP client settings, replace 'username@murraystate.edu' in the 'Username' or 'Email' field with 'recent:username@murraystate.edu'

Once you enable recent mode, please be sure to configure your POP client to leave messages on the server according to the instructions below:

  • Outlook or Outlook Express: on the Advanced tab, check the box next to 'Leave a copy of messages on the server.'
  • Apple Mail: on the Advanced tab, remove the check next to 'Remove copy from server after retrieving a message.'

Additional Resources:

Google Help - "Read Gmail messages on other email clients using POP" and other troubleshooting articles

Details

Article ID: 13602
Created
Thu 6/2/16 9:49 AM
Modified
Wed 1/18/17 11:36 AM