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Have an account added to be able to log in to the PCI domain.

Have a file added to the fileshare inside of the PCI Card Holder Data Environment.

To add or remove a networked printer, or to enable or disable features of an existing networked printer, please use the service request form to submit information about the printer.

Akindi is a Scantron alternative used for multiple choice examinations.

Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.

Set up automated monitoring and alerting on a server.

Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.

New document type requested for application/folder in BDM/ApplicationXtender.

Request to have your BDM/ApplicationXtender account reset (unlocked).

BigBlueButton is a web conferencing system that is integrated with Canvas.

BigBlueButton is a web conferencing system for online learning. Instructors may request one-on-one or group training sessions to see how BigBlueButton can be used.

Generic ERP-related Production Support

Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.

Request to have a Cognos report promoted from TEST to the PRODUCTION environment.

When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.