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Have an account added to be able to log in to the PCI domain.

Have a file added to the fileshare inside of the PCI Card Holder Data Environment.

Akindi is a Scantron alternative used for multiple choice examinations.

Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.

Set up automated monitoring and alerting on a server.

Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.

New document type requested for application/folder in BDM/ApplicationXtender.

Request to have your BDM/ApplicationXtender account reset (unlocked).

BigBlueButton is a web conferencing system that is integrated with Canvas.

BigBlueButton is a web conferencing system for online learning. Instructors may request one-on-one or group training sessions to see how BigBlueButton can be used.

Generic ERP-related Production Support

Use this service to report an issue with the CampusPrint student printing system.

Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.

Request to have a Cognos report promoted from TEST to the PRODUCTION environment.

When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.