myGate Update FAQ - November 2025

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On Tuesday, November 18, 2025, the new myGate redesign went live! The new design provides accessibility and security enhancements, is mobile friendly, and has a more intuitive design.  This article provides information related to the updated design, including information about error messages, and some tips and tricks that may help you understand the new design.

Navigation

Upon your first login, you will be presented with some helpful navigation information screens.  


Cards

All information and links within myGate are organized by "cards." Each card may have information, links to another source, images alerts, or announcements specific to that card. Cards are organized by categories for quick navigation and easy searching.

 

Categories

(Previously called "tabs.") At the top of the screen are categories (Home, Academics, CampusLife, Employee, Resources, etc.) The categories displayed to you correspond with your role at the University. All current employees will see the "Employee" category. All current and incoming students will see the "Academics" category. Faculty and other teaching staff will see the "Teaching/Advising" category.

 

Main Menu

The main menu can be accessed from the "hamburger" icon (three horizontal lines) on the far left. Clicking this icon will bring up the left navigation menu. Clicking any category will take you to a list of cards for that topic. Clicking the Main Menu icon again, and then clicking "Home" will take you back to category navigation bar.  

 

View All Cards/Search

On the far right, you can click "VIEW ALL CARDS" to see every card available to you, as well as a search option to search for a specific card, or all cards related to a keyword.

 

Error Messages

"Session expiring."

For security purposes, your myGate session will expire after one hour. You will receive the above warning as you near the time limit. Clicking "CONTINUE" will extend your current session for an additional hour.

 

"There is a temporary data retrieval problem. Some cards may not be visible at this time. Please contact your IT help desk."

This error will usually display during a regular maintenance window (Sunday mornings). Although myGate is still available and accessible, some information and links inside myGate may not be available or viewable if Banner or our MSU network is undergoing maintenance.

 

 

Details

Details

Article ID: 169660
Created
Fri 11/7/25 3:33 PM
Modified
Fri 11/21/25 11:43 AM