Clear a Browser's Cache

In most browsers, you can use the shortcut CTRL+SHIFT+DELETE to bring up the menu with the options for clearing cache, cookies, and temporary files.

  1. Click the Chrome icon (or three horizontal lines icon) in the upper right corner.
  2. Click on Settings, then scroll down to the bottom and click on Show advanced settings...
  3. Under the Privacy heading, click on Clear browsing data...
  4. For the time frame drop-down menu, choose the beginning of time
  5. Check the boxes for Cookies and other site and plugin data and Cached images and files
  6. Click Clear browsing data button
  7. When finished, restart your Chrome browser


Internet Explorer 11
  1. Click the Tools "gear" icon in the upper right corner. 
  2. From the Safety menu in the upper right, click Delete Browsing History…
  3. Uncheck Preserve Favorites website data and check Temporary Internet files and website files, and Cookies and website data
  4. Click Delete


Firefox (Windows)
  1. Click the menu button in the upper right corner
  2. Click Options, then select the Advanced tab.
  3. Click on the Network tab below.
  4. In the Cached Web Content section, click Clear Now
  5. Click OK


Firefox (Mac OS)

  1. From the Tools menu, select Clear Recent History... .
  2. From the Time range to clear: drop-down menu, select the desired range. To clear your entire cache, select Everything.
  3. Click the down arrow next to Details to choose what history elements to clear. Click Clear Now.


  1. From the Safari menu, select Reset Safari...
  2. From the menu, only select Empty the cache and Remove all cookies, then press Reset.



  1. From the Tools menu, click Delete Private Data.
  2. Click the details button.
  3. Select what you would like to have cleared.
  4. Press delete.


Article ID: 13620
Thu 6/2/16 10:34 AM
Wed 5/2/18 10:19 AM

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