Respondus Test-Maker 4.0 (for Instructors)

This is NOT Respondus Lockdown Browser or Monitor, please see Respondus Lockdown Browser or Respondus Monitor articles for help with those.

What is Respondus?

Respondus 4.0 is a Windows-based authoring tool that makes it easy to create and manage exams for Canvas. Respondus has provided introductory videos for instructors.

Installing or Upgrading Respondus

Installing Respondus

Download the Respondus 4.0 installation file. To access this file, you will be prompted for your Murray State credentials to access this file. During installation, you will be prompted for the following information:

  • Institution Name: Murray State University
  • Local Support Contact:
  • Installation Password: can be found  in the Password 4.0 Password article. You will be required to login with your MSU credentials if you have not already done so.

NOTE: You may be prompted to close other programs. When prompted for the CMS, choose "Instructure Canvas."

Our license DOES permit you to install a copy of the Respondus software on a home computer. However, please note that you are not permitted to provide the Respondus software or the password information to anyone who is not affiliated with Murray State University. Such an action is a violation of our licensing agreement with Respondus and is also illegal.

Upgrading Respondus

  1. Start Respondus
  2. Select Help from the menu bar
  3. Click Check for Update
  4. Click Get Update

Upon exiting the Respondus software, the update will automatically be applied.

Each year a licensing institution is provided with a new "activation password" that can be used to reactivate Respondus. For copies of Respondus that were previously installed, users can update their activation password as follows:

  • Prior to August 1, start the application and select File > Update License (if "Update License" isn't shown, first upgrade to the latest version).
  • After August 1, upon startup, the software will automatically prompt you for the new password. The password can be found  in the Password 4.0 Password article. You will be required to login with your MSU credentials if you have not already done so.


Support for Respondus

Respondus has provided helpful information on their resources site, including a guides, system requirement information, and tutorials.

For additional help, please contact the Service Desk at 270-809-2346 or by filling out a support request.

More information can be found at and


Article ID: 22519
Thu 1/5/17 2:57 PM
Fri 8/25/23 2:26 PM

Related Services / Offerings (2)

Respondus, Lockdown Browser, and Monitor are tools designed to help instructors create and manage online exams. Instructors may request one-on-one or group training to see how Respondus tools can be used inside Canvas.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.