Getting Help with Canvas: Guides, Community, Ask Questions, Make Suggestions

Use the Help button located in the left-side menu of the Canvas interface. The Help button links directly to several helpful Canvas resources. The following are a few tips for each of these links. 

• Ask your instructor a question.
• Search the Canvas Guides. 
• Report a problem. 
• Ask the community. Don't be shy! If you have a how-to question, ask our Canvas Coaches for help. 
• Request a Feature. Be sure to search for feature requests before you create a new one. If you find a feature request closely related to yours, leave a comment with additional suggestions. It's more effective to vote up on an existing feature request than to create a duplicate. 

The Canvas Help website at help.instructure.com serves as a the main website resource for customers. (The Help Button within Canvas links to several of the site pages). On this site you'll also have easy access to: 

• The Canvas Guides—find step-by-step answers to common questions about Canvas 
• Community Home—submit an idea you'd like to see implemented in Canvas  https://help.instructure.com/entries/25693004-Feature-Discussion-Guidelines
• Create a Case—get help from the Canvas Support Team if something in Canvas is not working properly