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Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.

Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network in the Residential Colleges.

Restore a file on a network share to a previous version, or recover a file that has been deleted from a network share.

To add or remove a networked printer, or to enable or disable features of an existing networked printer, please use the service request form to submit information about the printer.

If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.

Request that a university device be connected to a networked printer.

Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.

*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.

Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.

Local file shares and network drives containing sensitive data should always be encrypted. Use this service to schedule file share encryption.

Requesting a new Network share or adding storage to an existing network share. Request is subject to a charge per GB for the storage necessary. If you need to grant a new user access, please use the Network Resource Request instead. If you need to audit, add departments or groups to access the share, or increase security policies on the share, please use the Shared Drive Permissions Change Request.

Request for changing the security group permissions for a share. This service is used to audit, add departments or groups to access the share, or increase security policies on the share. If you need to grant a new user access, please use the Network Resource Request instead. If you need to add storage to an existing share please use the Shared Drive Request.

Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.

Request a new virtual server. This typically refers to a server intended to provide some form of service available on the network, as opposed to a desktop replacement.

This form is to be used by supervisors to request remote access for their employees during the current COVID-19 (Coronavirus) situation.

Report problems with a campus printer, copier, or MFP.