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Services or Offerings?
Activate a Wired Port on ResNet
  1. Services
  2. Technology Infrastructure
  3. ResNet
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
Activate or Reset a Network Account
  1. Services
  2. Accounts & Passwords
Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.
Add a TA, GA, or Instructor to a Course in Canvas
  1. Services
  2. Instructional Technologies (Product Support)
  3. Canvas Learning Management System
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
Add a User Account to the PCI Domain
  1. Services
  2. IT Security & Policies
Have an account added to be able to log in to the PCI domain.
Add File to PCI Fileshare
  1. Services
  2. IT Security & Policies
Have a file added to the fileshare inside of the PCI Card Holder Data Environment.
Add or Remove a Printer from the Network
  1. Services
  2. Desktop & Mobile Computing
  3. Printers & Printing
To add or remove a networked printer, or to enable or disable features of an existing networked printer, please use the service request form to submit information about the printer.
Akindi Support
  1. Services
  2. Instructional Technologies (Product Support)
Akindi is a Scantron alternative used for multiple choice examinations.
Akindi Training
  1. Services
  2. Technology Training
Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.
Alerts and Monitoring
  1. Services
  2. Technology Infrastructure
  3. Servers
Use this service to request automated monitoring and timely notifications of on-campus servers and devices.
Banner Change Control
  1. Services
  2. Administrative Application Services & Support
Request to apply a Banner patch outside of the regular patching schedule.
Banner SSB Role
  1. Services
  2. Administrative Application Services & Support
Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.
BDM - New Document Type Request
  1. Services
  2. Administrative Application Services & Support
  3. Application Development Support & Tools
New document type requested for application/folder in BDM/ApplicationXtender.
BDM/ApplicationXtender - Request to Correct Locked Out Status
  1. Services
  2. Administrative Application Services & Support
Request to have your BDM/ApplicationXtender account reset (unlocked).
BSIS Production Support
  1. Services
  2. Administrative Application Services & Support
Generic ERP-related Production Support
CampusPrint Support
  1. Services
  2. Desktop & Mobile Computing
  3. Printers & Printing
Use this service to report an issue with the CampusPrint student printing system.