Enroll in myGate Two-Factor Authentication

Tags mygate 2FA

NOTE: Your myGate account also provides access to other sites like Canvas, the Service Catalog, and OUCampus. Therefore, myGate Two-Factor-Authentication will apply to any website/system that uses your myGate credentials.

Registering your device with Duo

On the myGate login screen, enter your myGate username and password.

On the Home tab in the Account Services channel, you will see a light blue box with information on myGate Two-Factor Authentication. To enroll, click on the blue "ENROLL IN MYGATE 2FA NOW" button.


You will see the “Protect Your Murray State University Account” information box. Click “Start setup."

"Protect Your Murray State Account" screenshot


On the device selection screen, Murray State recommends using a mobile device. You will want to choose a device that you will have with you most often. Click Continue.

NOTE: Make sure that, on initial enrollment, you set up the device you have access to at that moment. 


Enter in your phone number, check the confirmation box to verify your phone number, and click Continue.


Choose your type of phone and click Continue.


You will now be prompted to download and install the free Duo Mobile app for your device. After installing the app on your phone, click “I have Duo Mobile installed.”



Windows Phone


The next screen will present you with a scannable barcode and instructions for activating Duo Mobile for your device. After successfully scanning the barcode with the Duo Mobile app, your “Murray State University” account will appear in the Duo Mobile app, and you will be presented with a green check mark on the myGate Duo Activation screen in your browser. Click Continue.

Android version shown



At this point, you can either click “Back to Login” to return to the myGate login screen, or you can set up a second device or modify your device options.


myGate 2FA Assistance

For support, please call the MSU Service Desk at 270-809-2346 or email us at msu.servicedesk@murraystate.edu. Our office hours are Monday-Friday, 8:00am-4:30pm, Central.

In the event you are unable to contact the Service Desk for assistance, we recommend users set up backup passcodes or a second device just in case.


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Article ID: 79306
Wed 5/29/19 1:34 PM
Tue 9/17/19 8:51 AM