Murray State University provides remote access options for our employees, students, and vendors. The following articles provide software download links, information, and support for accessing remote services. Please note that you will need to sign in with your Murray State username and password to view the articles.
For Students
Request Remote Access via Racerdesk ticket
Faculty and staff can request access for their students. Students can also request this access. This access must be re-requested each semester. Additional information is in the form's description.
Accessing Campus Computing Resources (Students) article
This article includes information on accessing virtual labs. This access must be requested each semester by instructors or individual students.
Omnissa Horizon Client article
This article includes information and tips on how to download and use the client.
For Faculty and Staff
Request Remote Access via Racerdesk ticket
Use this form to request remote access for yourself or employees in your department. Faculty and staff can also request access for their students. Additional information is in the form's description.
OR
Request Remote Access to Office Computer ticket
Employees can request access to the computer in their office. Additional information is in the form's description.
Accessing Campus Computing Resources (Faculty/Staff) article
This article includes information on accessing remote services via a web browser, the Horizon client, and additional tips and support information.
Omnissa Horizon Client article
This article includes information and tips on how to download and use the client.
For Vendors
Vendor Remote Access Request ticket
University employees will use this form to request remote access for vendors.
Remote Access for Vendors article
Most vendors will not be able to access this article. However, Network Operations or the vendor's sponsor will be able to provide this information.
Omnissa Horizon Client article
This article includes information and tips on how to download and use the client.
Support
If you have trouble connecting using remote options, submit a Remote Access Support ticket. If you have an issue with your password or with Duo, please call the Service Desk at 270-809-2346 for assistance.