Getting Help with Canvas: Guides, Community, Ask Questions, Make Suggestions

Use the Help button located in the left-side menu of the Canvas interface. The Help button links directly to several helpful Canvas resources. The following are a few tips for each of these links. 

  • Ask your instructor a question.
  • Search the Canvas Guides. 
  • Report a problem. 
  • Ask the community. Don't be shy! If you have a how-to question, ask our Canvas Coaches for help. 
  • Request a Feature. Be sure to search for feature requests before you create a new one. If you find a feature request closely related to yours, leave a comment with additional suggestions. It's more effective to vote up on an existing feature request than to create a duplicate. 

The Canvas Help website at serves as a the main website resource for customers. (The Help Button within Canvas links to several of the site pages). On this site you'll also have easy access to: 

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Article ID: 22515
Thu 1/5/17 2:47 PM
Tue 1/28/20 8:48 AM

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Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Canvas course shells may be used for course development, training, user group communications, and committee work.