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Consolidated Credentials & Password Rules

Consolidation of credentials is available for the four major systems on campus - myGate, RacerMail, Canvas and Network.

To set Consolidated Credentials:

  1. Click on the CHANGE PASSWORD button in the AccountServices channel on the Home tab in myGate.  
  2. Follow the on-screen instructions to create a new password, which will then be used for myGate, RacerMail, Canvas, and Network.

What are the password rules?

Your password must conform to the following rules:

  • Must be a minimum of 8 characters.
  • Must not contain the user's first, last or full account name.
  • Must contain at least one of each of the following items:
    • Letters. (A-Z, a-z)
    • Numbers. (0-9)
    • Special Characters: ~^*-_+[]./?
  • Restricted characters (DO NOT USE): space |"'\!@#$%&()=;,<>{}:

What are credentials? 

This is the username/password combination you use to access an online system. In the RacerMail, Network, myGate, and Canvas systems, you will have the same username, but the passwords can be set to be the same or different.

What does it mean to consolidate credentials?

By using the "Consolidated Credentials" option, you can set all four systems (myGate, RacerMail, Canvas, and Network) to a single password at the same time.

What should I do later when my computer asks me to reset my Network password?

If you want to continue keeping your credentials consolidated, go to the Home tab on myGate and use the "Consolidated Credentials" option.

When my myGate password expires and I set a new one, will it automatically reset all of the other passwords? 

No. If you are prompted to set a new myGate password and you want to continue keeping your credentials consolidated, go to the Home tab on myGate and use the "Consolidated Credentials" option.

If I decide I don't want my passwords consolidated later, can I opt-out? 

Yes. At any time you can set a new password for a specific system by using the password reset for that system in myGate on the Home tab.

How will consolidating passwords affect Mac users?

Mac users will need to update their keychain with the new password the next time they login to the Mac. Please enter your new network password (a message will come up after you hit enter), click “Update Keychain Password”, enter your old network password and click ok.

When I consolidate my passwords, will it affect other things I use?

Anytime you reset your RacerMail password, that password will need to be updated on your devices and other applications you use to access your email. Users of Outlook, smartphones, tablets, iPads, Google Apps Sync or other 3rd-party services will be prompted to update their RacerMail password after consolidation of credentials.

Password Tips

What makes a password strong?

A strong password:

  • Is at least eight characters long.
  • Does not contain your user name, real name, or company name.
  • Does not contain a complete word.
  • Is significantly different from previous passwords.
  • Contains characters from each of the following four categories:
    • uppercase letters (A, B, C)
    • lowercase letters (a, b, c)
    • numbers (0, 1, 2, 3, 4, 5, 6, 7, 8, 9)
    • symbols or special characters (~ ^ * - _ + [ ] . / ?)
  • Create an acronym from an easy-to-remember piece of information, such as a phrase that is meaningful to you, such as Volleyball is my favorite sport. Using that phrase as your guide, you might use Vimfs plus numbers/symbols to create your password. 
  • Substitude numbers, symbols, and misspellings for letters or words in an easy-to-remember phrase. For example, instead of the word Volleyball, you might use V0l3yb@L
  • Never give out your password to anyone, especially someone you are dating, a coworker, or a really good friend. 
  • Do not check the "Remember me" or "Remember my password" when logging in. 
  • Always sign out of services when you finish using a computer

If you ever question the validity of an email you have received, call the Murray State University Service Desk first at 270-809-2346, or report it through the Report Phishing Email service.