Username Change

Current MSU students and employees who have completed an official name change at the university may also request their usernames for myGate, Canvas, RacerMail (Email), and the network to be changed. Additionally, if a username is misspelled, please click on the "Request This Service" button at the right to have the misspelling corrected. 

NOTE: An official name change must occur at the university before the username can be changed.

After completing steps 1 and 2 below, please allow 10 business days for your username to be updated. You will be contacted by an Information Systems staff member when the change is complete.

Students/Student Workers:

1. Submit the Name Change Request Form and supporting documentation to the Office of the Registrar.
2. Once step 1 has been completed, click on the "Request This Service" button at the right to provide your information for a username change.

NOTE: If you wish to change your preferred first name, please use the Preferred First Name Change Request for Students. Changing your preferred first name does not qualify a username change.

Employees:

1. Your department will need to submit a new PA form with supporting documentation to Human Resources. Please see this additional information on the Human Resources policy for legal name changes. 
2.  Once step 1 has been completed, click on the "Request This Service" button at the right to provide your information for a username change.

NOTE: If you wish to change your preferred first name, please use the Preferred First Name Change Request for Employees. Changing your preferred first name does not qualify a username change.

After a Username Change:

Once the request has been completed, an Information Systems staff member will contact you at the phone number you provided in the service request. The staff member will provide the following information:

• Username: The Information Systems staff member will let you know what your new username is.
• Email: Your old @murraystate.edu email address will be automatically forwarded to your new @murraystate.edu email address, so you won't lose any future emails. We do highly recommend you immediately begin letting your contacts know what your new email address is.
• Passwords: None of your passwords will have been changed.
• Account content: No content (emails, contacts, class work in Canvas, etc) will have been lost. You shouldn't notice any differences other than your username.
• Change Display (From) Name in RacerMail - RacerMail users can change their display name in the Google interface.
   

Update other personal information with Murray State 

• Update Campus Office Location and Phone Number - Employees may request a change to their campus location and office phone number. Please note that email addresses and names will be automatically updated.
• Update Personal Phone Number or Mailing Address in myGate - Faculty, staff, and students can update their personal information in myGate.