Technology Infrastructure

Campus phone system
Network and internet (including ResNet)
File shares

Categories (5)

Residential Colleges and College Courts

Services (6)

Report an Issue with an MSU Hotspot

Use this service to request help with Moxee hotspots provided to students for supplemental Internet connectivity.

Report a Network Issue on Campus

Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.

Connect a Device to the Network

If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.

Firewall Management

Request a change to firewall security policy—either restricting access or allowing additional access through University firewalls.

Off-campus Access/VPN Access Request

Murray State University recognized the need for Faculty, Staff, and Students (in select courses) to access university resources while physically away from MSU and at insecure locations. Faculty, Staff, and University-sponsored vendors can request VPN access.

Vendor VPN Request

University employees may request vendor VPN access to university systems through this service request.