Technology Infrastructure

Campus phone system
Network and internet (including ResNet)
File shares

Categories (5)

Services (7)

Remote Access Support

Use this service to request assistance with either Racerdesk or the AnyConnect VPN.

Report an Issue with an MSU Hotspot

Use this service to request help with Moxee hotspots provided to students for supplemental Internet connectivity.

Security Camera Support

Use this form to request assistance with the Ocularis Security Cameras, including purchasing and installing new cameras, and troubleshooting or replacing current cameras.

Report a Network Issue on Campus

Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.

Connect a Device to the Network

If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.

Firewall Management

Request a change to firewall security policy—either restricting access or allowing additional access through University firewalls.

Vendor Remote Access Request

University employees may request remote access for vendors to University systems through this service request.