Popular Services
Use this service to request remote access to campus resources via Racerdesk.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
Use this service to report an issue with the CampusPrint student printing system.
To request technology support, please contact the Service Desk for suggestions or solutions.
Request voice mail service for an existing campus phone, including initial setup and PIN resets.
Update the campus location and office phone number listed in the People Finder online directory.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
Report a hardware problem with a campus computer or other university technology.
Requesting a new Network share or adding storage to an existing network share. Request is subject to a charge per GB for the storage necessary. If you need to grant a new user access, please use the Network Resource Request instead. If you need to audit, add departments or groups to access the share, or increase security policies on the share, please use the Shared Drive Permissions Change Request.
Request for changing the security group permissions for a share. This service is used to audit, add departments or groups to access the share, or increase security policies on the share. If you need to grant a new user access, please use the Network Resource Request instead. If you need to add storage to an existing share please use the Shared Drive Request.
Request support for ERP-related Production or TEST environment.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
Use this service to request support for an existing Virtual Desktop.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
Details for when a new or existing computer needs to be set up or reloaded.
University employees may request remote access for vendors to University systems through this service request.
If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.
Request to have your BDM/ApplicationXtender account reset (unlocked).
OU users may request to have a static IP address added or removed by providing the location, computer name, and MAC address through this service request. DHCP reservations and Public IP addresses may also be requested.
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.