My Recently Visited Services
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.
Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
Update the campus location and office phone number listed in the People Finder online directory.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
Zoom is a web conferencing and capture tool. It is available through Canvas or as a standalone application.
Request to have your BDM/ApplicationXtender account reset (unlocked).
Use this service to report an issue with the CampusPrint student printing system.
MSU RacerMail (email) accounts for departments and organizations can be manually created upon request. Faculty and Staff may request a new account to be created, a change to an existing account, or a password for an existing account to be reset.
Google Groups/Listservs are used to send email messages to a group of subscribed members. To have a Google Group created or updated, please use this service request.
Request access to submit work order requests to the AiM system (Facilities Management).
Report a hardware problem with a campus computer or other university technology.
Canvas Studio is a communication tool that allows instructors and students to actively collaborate through video and audio media.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.
Find campus phone numbers and other contact information.
To request technology support, please contact the Service Desk for suggestions or solutions.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.