My Recently Visited Services
Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.
University employees may request remote access for vendors to University systems through this service request.
Turnitin is a plagiarism detection service that integrates with Canvas. If you experience an issue when using Turnitin, please describe the occurrence when you request support.
Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.
COEHS Student Worker/Graduate Assistant (SW/GA) accounts are required for all student workers and graduate students who work in COEHS. SW/GA accounts allow students to login and utilize COEHS devices and resources. All SW/GA accounts will be deactivated the week after each semester ends.
Use this service to activate, reactivate, or deactivate SW/GA accounts in COEHS. For Activation/Reactivation, complete the request prior to the beginning of the semester in which the SW/GA will be employed. For SW/GAs hired after the semester begins, submit when SW/GA is hired. Deactivation is required when a SW/GA leaves before the end of a semester.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
OU users may request to have a static IP address added or removed by providing the location, computer name, and MAC address through this service request. DHCP reservations and Public IP addresses may also be requested.
Use this service to request remote access to campus resources via Racerdesk.
Request voice mail service for an existing campus phone, including initial setup and PIN resets.
Use this service to report an issue with the CampusPrint student printing system.
MSU RacerMail (email) accounts for departments and organizations can be manually created upon request. Faculty and Staff may request a new account to be created, a change to an existing account, or a password for an existing account to be reset.
Request access to Qualtrics, or request assistance with Qualtrics.
racerVision is Murray State University's digital signage solution. Use this service to report errors, submit questions, request quotes, or to receive additional information about racerVision.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
Request a change to firewall security policy—either restricting access or allowing additional access through University firewalls.
Respondus, Lockdown Browser, and Monitor are tools designed to help instructors create and manage online exams. Instructors may request one-on-one or group training to see how Respondus tools can be used inside Canvas.
Report a problem with software on campus computers or other university technology.
If you are needing reports or information extracts from an Academic, Student, or Business area, please provide details about your request.
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
Request a new report or a modification to an existing report created using the ERP report writing software (Cognos/Argos).
Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.
Local file shares and network drives containing sensitive data should always be encrypted. Use this service to schedule file share encryption.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network in the Residential Colleges.