My Recently Visited Services
Use this service to request remote access to campus resources via Racerdesk.
If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.
Find campus phone numbers and other contact information.
Use this service to report an issue with the CampusPrint student printing system.
Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.
Request support for ERP-related Production or TEST environment.
Canvas course shells may be used for course development, training, user group communications, and committee work.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
Request that a university device be connected to a networked printer.
Use this service to request access to your MSU phone number to work remotely. Options currently include the Jabber VoIP client for a home computer or the Jabber app for smartphones. This service can be used to request new remote phone service, or to change an existing service.
Use this service to request assistance with either Racerdesk or the AnyConnect VPN.
If you have received an email that looks like a phishing attack, please report it and change your email password.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
Request for changing the security group permissions for a share. This service is used to audit, add departments or groups to access the share, or increase security policies on the share. If you need to grant a new user access, please use the Network Resource Request instead. If you need to add storage to an existing share please use the Shared Drive Request.
To request technology support, please contact the Service Desk for suggestions or solutions.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
Use this service to report issues with using the Jabber client or other issues with a remote phone service.
If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.
Use this service to request quotes from the Service Desk regarding certain technology purchases, such as computers, software, and technology accessories.
Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.
Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.
Zoom is a web conferencing and capture tool. It is available through Canvas or as a standalone application.
Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Use this service to request support for an existing Virtual Desktop.