My Recently Visited Services
Request a software installation, upgrade, or removal on a campus computer or other university technology.
Request a new database installation, which may also include database software installation and configuration. Support is provided for Microsoft SQL Server (Standard or Enterprise) or Oracle Enterprise.
Canvas course shells may be used for course development, training, user group communications, and committee work.
If you have reason to believe an information security breach has occurred, please use this service to notify MSU’s Information Security team to investigate.
Restore a file on a network share to a previous version, or recover a file that has been deleted from a network share.
Turnitin is a plagiarism detection service that integrates with Canvas. If you experience an issue when using Turnitin, please describe the occurrence when you request support.
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.
Secure FTP accounts for student organization sites on RacerNet may be requested by student organization advisors.
To request technology support, please contact the Service Desk for suggestions or solutions.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
Turnitin is a plagiarism detection service that integrates with Canvas. Instructors may request one-on-one or group training.
Requesting a new Network share or adding storage to an existing network share. Request is subject to a charge per GB for the storage necessary. If you need to grant a new user access, please use the Network Resource Request instead. If you need to audit, add departments or groups to access the share, or increase security policies on the share, please use the Shared Drive Permissions Change Request.
Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network in the Residential Colleges.
If you think you have malware on your machine, please first notify the Service Desk.
racerVision is Murray State University's digital signage solution. Use this service to report errors, submit questions, request quotes, or to receive additional information about racerVision.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.
Use this service to request a new Google Team Drive share, add/remove users, or change user or group's permissions.
Use this form to request assistance with the Ocularis Security Cameras, including purchasing and installing new cameras, and troubleshooting or replacing current cameras.
Request access to submit work order requests to the AiM system (Facilities Management).