My Recently Visited Services
If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.
Use this service to report an issue with the CampusPrint student printing system.
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
University employees may request remote access for vendors to University systems through this service request.
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Request to have your BDM/ApplicationXtender account reset (unlocked).
Canvas course shells may be used for course development, training, user group communications, and committee work.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
Request voice mail service for an existing campus phone, including initial setup and PIN resets.
Secure FTP accounts for student organization sites on RacerNet may be requested by student organization advisors.
Request support for ERP-related Production or TEST environment.
If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.
COEHS Technology Support offers basic A/V and technology support for COEHS events. COEHS Technology Support requires at least two weeks notice (10 working days) prior to the event for Event Support. Please note: Limited A/V equipment is available. Please submit work requests for events separately from one another.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
To request technology support, please contact the Service Desk for suggestions or solutions.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Have an account added to be able to log in to the PCI domain.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
Update the campus location and office phone number listed in the People Finder online directory.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
Request a new report or a modification to an existing report created using the ERP report writing software (Cognos/Argos).