My Recently Visited Services
If you think you have malware on your machine, please first notify the Service Desk.
Use this service to submit a generic or general request for DBA assistance or support unrelated to existing Database Administration & Support services.
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.
Use this service to request automated monitoring and timely notifications of on-campus servers and devices.
If you have received an email that looks like a phishing attack, please report it and change your email password.
Report a problem with software on campus computers or other university technology.
Turnitin is a plagiarism detection service that integrates with Canvas. If you experience an issue when using Turnitin, please describe the occurrence when you request support.
Canvas course shells may be used for course development, training, user group communications, and committee work.
Request a new report or a modification to an existing report created using the ERP report writing software (Cognos/Argos).
Update the campus location and office phone number listed in the People Finder online directory.
Use this service to request remote access to campus resources via Racerdesk.
Report a hardware problem with a campus computer or other university technology.
Request a change to firewall security policy—either restricting access or allowing additional access through University firewalls.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Use this service to request quotes from the Service Desk regarding certain technology purchases, such as computers, software, and technology accessories.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network in the Residential Colleges.
MSU RacerMail (email) accounts for departments and organizations can be manually created upon request. Faculty and Staff may request a new account to be created, a change to an existing account, or a password for an existing account to be reset.
Request that a university device be connected to a networked printer.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.
Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.
Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.