My Recently Visited Services
Use this service to request quotes from the Service Desk regarding certain technology purchases, such as computers, software, and technology accessories.
Use this service to request assistance with either Racerdesk or the AnyConnect VPN.
Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
Request a software installation, upgrade, or removal on a campus computer or other university technology.
Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.
If you think you have malware on your machine, please first notify the Service Desk.
Request for changing the security group permissions for a share. This service is used to audit, add departments or groups to access the share, or increase security policies on the share. If you need to grant a new user access, please use the Network Resource Request instead. If you need to add storage to an existing share please use the Shared Drive Request.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Request that a university device be connected to a networked printer.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
Request a new report or a modification to an existing report created using the ERP report writing software (Cognos/Argos).
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
Use this service to report an issue with the CampusPrint student printing system.
To request technology support, please contact the Service Desk for suggestions or solutions.
racerVision is Murray State University's digital signage solution. Use this service to request training.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
Use this service to request remote access to campus resources via Racerdesk.