My Recently Visited Services
Google Groups/Listservs are used to send email messages to a group of subscribed members. To have a Google Group created or updated, please use this service request.
Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
To request technology support, please contact the Service Desk for suggestions or solutions.
Request access to submit work order requests to the AiM system (Facilities Management).
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Secure FTP accounts for student organization sites on RacerNet may be requested by student organization advisors.
Use this service to report issues with using the Jabber client or other issues with a remote phone service.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
Use this service to request automated monitoring and timely notifications of on-campus servers and devices.
Restore a file on a network share to a previous version, or recover a file that has been deleted from a network share.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Request that a university device be connected to a networked printer.
Request a software installation, upgrade, or removal on a campus computer or other university technology.
Report a hardware problem with a campus computer or other university technology.
Use this service to request support for an existing Virtual Desktop.
Report a problem with software on campus computers or other university technology.
Use this service to request quotes from the Service Desk regarding certain technology purchases, such as computers, software, and technology accessories.
Use this service to report an issue with the CampusPrint student printing system.
Find campus phone numbers and other contact information.
Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.
Request for changing the security group permissions for a share. This service is used to audit, add departments or groups to access the share, or increase security policies on the share. If you need to grant a new user access, please use the Network Resource Request instead. If you need to add storage to an existing share please use the Shared Drive Request.