My Recently Visited Services
Request access to Qualtrics, or request assistance with Qualtrics.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
To request technology support, please contact the Service Desk for suggestions or solutions.
If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.
Use this service to report an issue with the CampusPrint student printing system.
racerVision is Murray State University's digital signage solution. Use this service to report errors, submit questions, request quotes, or to receive additional information about racerVision.
Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.
Use this service to request support for an existing Virtual Desktop.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
MSU RacerMail (email) accounts for departments and organizations can be manually created upon request. Faculty and Staff may request a new account to be created, a change to an existing account, or a password for an existing account to be reset.
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.
Google Groups/Listservs are used to send email messages to a group of subscribed members. To have a Google Group created or updated, please use this service request.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
Use this service to request help with the AiM application for Facilities Management. Please use the AiM application itself to submit work orders for Facilities Management.
MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.
Report a hardware problem with a campus computer or other university technology.
Report a problem with software on campus computers or other university technology.
Respondus, Lockdown Browser, and Monitor are tools designed to help instructors create and manage online exams. Instructors may request one-on-one or group training to see how Respondus tools can be used inside Canvas.
Request access to submit work order requests to the AiM system (Facilities Management).
Akindi is a Scantron alternative used for multiple choice examinations.