My Recently Visited Services

If you have received an email that looks like a phishing attack, please report it and change your email password.

Use this service to report an issue with the CampusPrint student printing system.

Update the campus location and office phone number listed in the People Finder online directory.

*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.

Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.

Use this service to request support for an existing Virtual Desktop.

Request for script runs against an Oracle or Microsoft SQL database (packages, functions, procedures, new tables, etc).

Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.

Request a software installation, upgrade, or removal on a campus computer or other university technology.

Report a hardware problem with a campus computer or other university technology.

Listservs (mailing lists) are used to send email messages to a group of subscribed members. To have a mailing list created or updated, please use this service request.

Use this service to request help with the AiM application for Facilities Management. Please use the AiM application itself to submit work orders for Facilities Management.

Canvas course shells may be used for course development, training, user group communications, and committee work.

Request voice mail service for an existing campus phone, including initial setup and PIN resets.

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

Request a new database installation, which may also include database software installation and configuration. Support is provided for Microsoft SQL Server (Standard or Enterprise) or Oracle Enterprise.

Add more space to a server’s hard drive.

Report problems with a campus printer, copier, or MFP.

Request support for ERP-related Production or TEST environment.

Use this service to submit a generic or general request for DBA assistance or support unrelated to existing Database Administration & Support services.

Use this service to request help with Moxee hotspots provided to students for supplemental Internet connectivity.

Use this service to request access to your MSU phone number to work remotely. Options currently include the Jabber VoIP client for a home computer or the Jabber app for smartphones. This service can be used to request new remote phone service, or to change an existing service.

Restore a file on a network share to a previous version, or recover a file that has been deleted from a network share.

For classroom “emergency” repairs, call 270-809-5360. For non-critical repairs, COEHS instructors may submit a service request by clicking on the request button at the right. Please be sure to include any information to describe the equipment, the issues being experience, and additional information for technicians.

This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.

Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.