My Recently Visited Services
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.
Use this service to request that a student's Zoom account be upgraded because they are a TA in a course of have some other function as a University employee. Only a supervising faculty or staff member may request this upgrade.
Secure FTP accounts for student organization sites on RacerNet may be requested by student organization advisors.
Report a problem with software on campus computers or other university technology.
Canvas Studio is a communication tool that allows instructors and students to actively collaborate through video and audio media.
Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.
Request a software installation, upgrade, or removal on a campus computer or other university technology.
Request access to Qualtrics, or request assistance with Qualtrics.
Use this service to report an issue with the CampusPrint student printing system.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Report a hardware problem with a campus computer or other university technology.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.
Request that a university device be connected to a networked printer.
Users may request an SSL Certificate for applications or devices that require encryption. The domain will be restricted to murraystate.edu or msunet2k.edu
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Use this service to report issues with using the Jabber client or other issues with a remote phone service.
To request technology support, please contact the Service Desk for suggestions or solutions.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Update the campus location and office phone number listed in the People Finder online directory.
Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.
If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.