My Recently Visited Services
If you have received an email that looks like a phishing attack, please report it and change your email password.
Use this service to report an issue with the CampusPrint student printing system.
Request a software installation, upgrade, or removal on a campus computer or other university technology.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.
To request technology support, please contact the Service Desk for suggestions or solutions.
If you think you have malware on your machine, please first notify the Service Desk.
Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.
OU users may request to have a static IP address added or removed by providing the location, computer name, and MAC address through this service request. DHCP reservations and Public IP addresses may also be requested.
If you are needing reports or information extracts from an Academic, Student, or Business area, please provide details about your request.
For classroom “emergency” repairs, call 270-809-5360. For non-critical repairs, COEHS instructors may submit a service request by clicking on the request button at the right. Please be sure to include any information to describe the equipment, the issues being experience, and additional information for technicians.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Listservs (mailing lists) are used to send email messages to a group of subscribed members. To have a mailing list created or updated, please use this service request.
MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.
MSU RacerMail (email) accounts for departments and organizations can be manually created upon request. Faculty and Staff may request a new account to be created, a change to an existing account, or a password for an existing account to be reset.
Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.
Canvas course shells may be used for course development, training, user group communications, and committee work.