My Recently Visited Services
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
University employees may request remote access for vendors to University systems through this service request.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.
If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.
If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.
Request access to Qualtrics, or request assistance with Qualtrics.
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Report a hardware problem with a campus computer or other university technology.
Request voice mail service for an existing campus phone, including initial setup and PIN resets.
Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.
If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.
Google Groups/Listservs are used to send email messages to a group of subscribed members. To have a Google Group created or updated, please use this service request.
Update the campus location and office phone number listed in the People Finder online directory.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.
Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).
Use this service to report issues with using the Jabber client or other issues with a remote phone service.
Request a new VoIP phone service or any change to be made to a current VoIP phone service.
MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.
Find campus phone numbers and other contact information.
Use this service to request quotes from the Service Desk regarding certain technology purchases, such as computers, software, and technology accessories.
Use this service to report an issue with the CampusPrint student printing system.
Report a problem with software on campus computers or other university technology.