My Recently Visited Services
If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.
Request that a university device be connected to a networked printer.
If you live in one of the residence halls and would like to use the wired Internet port in your room, please use this service request to provide your information.
Request support for ERP-related Production or TEST environment.
Request single sign-on (SSO) integration for an external system.
Request MSU’s Information Security Team to conduct a review of a product/service under consideration for purchase.
University employees may request remote access for vendors to University systems through this service request.
If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.
Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.
Use this service to request remote access to campus resources via Racerdesk.
Have an account added to be able to log in to the PCI domain.
*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.
Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.
MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.
This provides instructions for resetting a forgotten password, changing your password, updating your Duo settings, and information on how long students and employees retain access to MSU accounts.
If you want to be able to access your office computer when you are off campus, use this service to request that it be set up.
Request a change to firewall security policy—either restricting access or allowing additional access through University firewalls.
Request to have your BDM/ApplicationXtender account reset (unlocked).
If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.
RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.