My Recently Visited Services

Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.


Canvas course shells may be used for course development, training, user group communications, and committee work.


Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.


Modify Effective Date for Banner Finance Fund and ORGN Codes


Use this service to request remote access to campus resources via Racerdesk.


If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.


Use this service to request assistance with either Racerdesk or the AnyConnect VPN.


Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.


Request MSU’s Information Security Team to conduct a review of a product/service under consideration for purchase.


racerVision is Murray State University's digital signage solution. Use this service to request training.


Use this service to request support for an existing Virtual Desktop.


MSU RacerMail (email) accounts for departments and organizations can be manually created upon request. Faculty and Staff may request a new account to be created, a change to an existing account, or a password for an existing account to be reset.


Request single sign-on (SSO) integration for an external system.


Use this service to request a new Google Team Drive share, add/remove users, or change user or group's permissions.


Turnitin is a plagiarism detection service that integrates with Canvas. If you experience an issue when using Turnitin, please describe the occurrence when you request support.


If students are unable to connect to the Internet in the Residential Colleges, they can request assistance here.


Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.


Request this service if you are needing additional database backups for a specific point in time, for example, before a scheduled maintenance. This backup would be performed in addition to automated regular backups.


Use this service to request access to your MSU phone number to work remotely. Options currently include the Jabber VoIP client for a home computer or the Jabber app for smartphones. This service can be used to request new remote phone service, or to change an existing service.


University employees may request remote access for vendors to University systems through this service request.


Update the campus location and office phone number listed in the People Finder online directory.


Request that a university device be connected to a networked printer.


Request access to Qualtrics, or request assistance with Qualtrics.


Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network in the Residential Colleges.


Backup or restore a server or file(s).