My Recently Visited Services

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

Schedule a snapshot of a virtual server.

Report problems with a campus printer, copier, or MFP.

University employees may request vendor VPN access to university systems through this service request.

Find campus phone numbers and other contact information.

Murray State University recognized the need for Faculty, Staff, and Students (in select courses) to access university resources while physically away from MSU and at insecure locations. Faculty, Staff, and University-sponsored vendors can request VPN access.

MSU RacerMail (Email) accounts may be temporarily blocked / suspended when they are suspected to be compromised. The account can be restored by request.

When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.

Use this service to request a new Google Team Drive share, add/remove users, or change user or group's permissions.

Use this service to report an issue with the CampusPrint student printing system.

Academic Applications Solutions provides online survey development and support for MSU Faculty and Staff using an annual license of SurveyMonkey.

If students are unable to register their devices on the network, they can request assistance with registering those devices.

To add or remove a networked printer, or to enable or disable features of an existing networked printer, please use the service request form to submit information about the printer.

Request a change to firewall security policy—either restricting access or allowing additional access through University firewalls.

Akindi is a Scantron alternative used for multiple choice examinations.

Request a software installation, upgrade, or removal on a campus computer or other university technology.

To request technology support, please contact the Service Desk for suggestions or solutions.

If you are experiencing a problem with your cable television, please first try the suggestions provided on this service page. If the problem continues, please use this service request to provide more information.

Canvas course shells may be used for course development, training, user group communications, and committee work.

Turnitin is a plagiarism detection service that integrates with Canvas. If you experience an issue when using Turnitin, please describe the occurrence when you request support.

If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.

Respondus tools (Respondus, LockDown Browser, and Monitor) can be used to create and complete exams online. This service page provides resources to help instructors and students use the tools successfully and request technical support.

Canvas is the Learning Management System used at MSU. Instructors may register for scheduled workshops and seminars or request customized one-on-one or group training sessions.

Mailing lists (listservs) are used to send email messages to a group of subscribed members. To have a mailing list created or updated, please use this service request.

Can't find the training request you are looking for? Use this service to request training.