My Recently Visited Services

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

Murray State University recognized the need for Faculty, Staff, and Students (in select courses) to access university resources while physically away from MSU and at insecure locations. Faculty, Staff, and University-sponsored vendors can request VPN access.

Request a MeetMe conference phone number for your department/group.

Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).

If you are not able to log into myGate, please try using the Password Help system. Instructions for enrolling in Password Help are provided.

MSU RacerMail (Email) accounts may be temporarily blocked / suspended when they are suspected to be compromised. The account can be restored by request.

If students are unable to register their devices on the network, they can request assistance with registering those devices.

Academic Applications Solutions provides online survey development and support for MSU Faculty and Staff using an annual license of SurveyMonkey.

Akindi is a Scantron alternative used for multiple choice examinations.

Requesting a new Network share or adding storage to an existing network share. Request is subject to a charge per GB for the storage necessary. If you need to grant a new user access, please use the Network Resource Request instead. If you need to audit, add departments or groups to access the share, or increase security policies on the share, please use the Shared Drive Permissions Change Request.

Request a software installation, upgrade, or removal on a campus computer or other university technology.

When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.

Request a new VoIP phone service or any change to be made to a current VoIP phone service.

Use this service to report an issue with the CampusPrint student printing system.

New document type requested for application/folder in BDM/ApplicationXtender.

If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.

Report a hardware problem with a campus computer or other university technology.

Report problems with a campus printer, copier, or MFP.

Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.

To request technology support, please contact the Service Desk for suggestions or solutions.

Request that a university device be connected to a networked printer.

racerVision is Murray State University's digital signage solution. Use this service to report errors, submit questions, request quotes, or to receive additional information about racerVision.

If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.

*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.

Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.

Report a problem with software on campus computers or other university technology.