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Academic Applications Solutions provides online survey development and support for MSU Faculty and Staff using an annual license of SurveyMonkey.

Akindi is a Scantron alternative used for multiple choice examinations.

To add or remove a networked printer, or to enable or disable features of an existing networked printer, please use the service request form to submit information about the printer.

Request voice mail service for an existing campus phone.

If you are not able to log into myGate, please try using the Password Help system. Instructions for enrolling in Password Help are provided.

Report problems with a campus printer, copier, or MFP.

Request a new VoIP phone service or any change to be made to a current VoIP phone service.

Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.

Have a file added to the fileshare inside of the PCI Card Holder Data Environment.

If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.

To request technology support, please contact the Service Desk for suggestions or solutions.

Report a hardware problem with a campus computer or other university technology.

YuJa is a tool that includes lecture capture and web conferencing elements. YuJa is available through Canvas.

Use this service to report an issue with the CampusPrint student printing system.

If students are unable to register their devices on the network, they can request assistance with registering those devices.

Request a MeetMe conference phone number for your department/group.

Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).

Request a software installation, upgrade, or removal on a campus computer or other university technology.

When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.

New document type requested for application/folder in BDM/ApplicationXtender.

If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.

If a current employee or student worker has changed departments, replaced another employee, or been given additional duties, please use this service to have the employee's network access changed.

If you think you have malware on your machine, please first notify the Service Desk.

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

Update SSB Role for EPAF Administrator, Effort Certification Administrator, Labor Redistribution Initiator, and Master Salary Planner.