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My Recently Visited Services

Update the campus location and office phone number listed in the People Finder online directory.

Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network in the Residential Colleges.

If students are unable to register their devices on the network, they can request assistance with registering those devices.

Request network accounts for new university employees, student workers, or Graduate Assistants. Please list the network drive(s) or additional access that is needed.

University employees may request vendor VPN access to university systems through this service request.

If you experience an issue with Canvas, please request support through the ticketing system inside Canvas. For general support, please refer to the Canvas guides available here.

Akindi is a Scantron alternative used for multiple choice examinations.

Report a problem with software on campus computers or other university technology.

Request a new VoIP phone service or any change to be made to a current VoIP phone service.

If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

If you have received an email that looks like a phishing attack, please report it and change your email password.

Request that a university device be connected to a networked printer.

To add or remove a networked printer, or to enable or disable features of an existing networked printer, please use the service request form to submit information about the printer.

Report problems with a campus printer, copier, or MFP.

If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.

To request technology support, please contact the Service Desk for suggestions or solutions.

Use this service to report an issue with the CampusPrint student printing system.

Use this service to report any network connectivity issues you have, such as slow Internet speeds or not being able to connect to the wireless network.

Request a software installation, upgrade, or removal on a campus computer or other university technology.

Your network account is used for logging on to campus computers. If you know your myGate credentials, you may activate or reset your network account through myGate. For further assistance, please use this service request or call 270-809-2346 to contact the Service Desk.

Report a hardware problem with a campus computer or other university technology.

If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.

If you are not able to log into myGate, please try using the Password Help system. Instructions for enrolling in Password Help are provided.

When a new computer needs to be purchased for an employee, please use this service request to submit a description of what is needed. Based on the budget and needs, a Service Desk representative will provide a quote for the new hardware.