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RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.

Find campus phone numbers and other contact information.

Report problems with a campus printer, copier, or MFP.

MSU Faculty and Staff may request the repair, activation, or installation of a network port, cable TV jack, or other communications cable.

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

Report a problem with software on campus computers or other university technology.

If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.

Blackboard Collaborate is a web conferencing system that can be used in Canvas.

Request a new VoIP phone service or any change to be made to a current VoIP phone service.

Turnitin is a plagiarism detection service that integrates with Canvas. Instructors may request one-on-one or group training.

If you are teaching multiple sections of a course or multiple courses that you would like to have combined into one course shell on Canvas, please use this service request.

Request voice mail service for an existing campus phone.

Request network accounts for new university employees, student workers, or Graduate Assistants. Please list the network drive(s) or additional access that is needed.

Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.

Request a MeetMe conference phone number for your department/group.

Use this request for any type of issues that prevent proper operation of a phone. (VOIP, Analog,Fax Line).

Request to have your BDM/ApplicationXtender account reset (unlocked).

Local file shares and network drives containing sensitive data should always be encrypted. Use this service to schedule file share encryption.

To request technology support, please contact the Service Desk for suggestions or solutions.

Mailing lists (listservs) are used to send email messages to a group of subscribed members. To have a mailing list created or updated, please use this service request.

Restore a file on a network share to a previous version, or recover a file that has been deleted from a network share.

Request a software installation, upgrade, or removal on a campus computer or other university technology.

Request that a university device be connected to a networked printer.

Canvas course shells may be used for course development, training, user group communications, and committee work.

racerVision is Murray State University's digital signage solution. Please contact TSCS for support, including account and channel player management.