My Recently Visited Services

Secondary instructors or teaching assistants (TA or GA) can be added to Canvas courses.

If students are unable to register their devices on the network, they can request assistance with registering those devices.

Murray State University recognized the need for Faculty, Staff, and Students (in select courses) to access university resources while physically away from MSU and at insecure locations. Faculty, Staff, and University-sponsored vendors can request VPN access.


Academic Applications Solutions provides online survey development and support for MSU Faculty and Staff using an annual license of SurveyMonkey.

Akindi is a Scantron alternative used for multiple choice examinations.

Requesting a new Network share or adding storage to an existing network share. Request is subject to a charge per GB for the storage necessary. If you need to grant a new user access, please use the Network Resource Request instead. If you need to audit, add departments or groups to access the share, or increase security policies on the share, please use the Shared Drive Permissions Change Request.

Request a software installation, upgrade, or removal on a campus computer or other university technology.

To request technology support, please contact the Service Desk for suggestions or solutions.

If you are experiencing a problem with your cable television, please first try the suggestions provided on this service page. If the problem continues, please use this service request to provide more information.

Canvas course shells may be used for course development, training, user group communications, and committee work.

Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.

Request for changing the security group permissions for a share. This service is used to audit, add departments or groups to access the share, or increase security policies on the share. If you need to grant a new user access, please use the Network Resource Request instead. If you need to add storage to an existing share please use the Shared Drive Request.

Akindi is a Scantron alternative used for multiple choice examinations. Instructors may request one-on-one or group training sessions to see how Akindi can be used.

Schedule a snapshot of a virtual server.

YuJa is a tool that includes lecture capture and web conferencing elements. YuJa is available through Canvas.

Request a MeetMe conference phone number for your department/group.

RacerNet updates can be requested through this service. These updates include correcting broken or outdated links.

Secure FTP (SFTP) accounts are used to post and update web content on RacerNet. They may be requested by faculty and staff.

Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.

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If you need Information Systems support for a service that is not currently listed in our Service Catalog or Knowledge Base, or if you have other feedback to share, please use the feedback form provided here. If you need to report an Information Systems emergency, please contact the Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346.

Mailing lists (listservs) are used to send email messages to a group of subscribed members. To have a mailing list created or updated, please use this service request.

If you are having trouble accessing the network on your device, or if you need to connect a specialty device to the network, please use this service request.

MSU supports Google Apps for Education, which includes Gmail, Google Drive, and associated Google Apps such as Docs, Sheets, Forms, and Calendar.

Provide DNS and/or Hostname information when you need to add, change, or remove a DNS entry.