Accounts & Passwords

Change/reset passwords
Request network access
Request a username change

Services (8)

myGate Account Support

If you do not know your myGate password, please try using the Password Help system. If you need help with Duo (myGate 2FA) see the instructions here or contact the Service Desk. Instructions for enrolling in Password Help are provided.

Activate or Reset a Network Account

Your network account is used for logging on to campus computers and the campus wireless networks. If you know your myGate credentials, you may activate or reset your network account through myGate on the Home tab. For further assistance, please use this service request or contact the Service Desk at 270-809-2346.

Employee Network Resource Request

*NEW* This service replaces the "New Employee Network Resource Request" and the "Current Employee Network Resource Add/Change Request" services.

Use this service to either request a network account for a new University employee, student worker, or graduate assistant, OR to request changes to a current employee's network access due to a change of department or responsibilities.

Request Guest Internet Access

Accounts may be requested for Murray State University guests who will need network and/or internet access for multiple days. Accounts may also be requested if the standard self-service guest access does not meet a guest's needs. Other accounts for temporary use may also be requested through this service.

Username Change

If you have changed your legal name and have updated your records with the university, or if your username is misspelled, you may request a username change.

SFTP Account for Faculty/Staff on RacerNet

Secure FTP (SFTP) accounts are used to post and update web content on RacerNet. They may be requested by faculty and staff.

SFTP Account for Student Organizations on RacerNet

Secure FTP accounts for student organization sites on RacerNet may be requested by student organization advisors.

SFTP Access for Class

Used to request SFTP access for a class.