Duo Two-Factor Authentication (2FA) utilizes the DUO app to provide users with an added layer of security to protect their Murray State accounts and information. This includes MSU Google Accounts (RacerMail), myGate, and Canvas.

Articles (10)

Pinned Article Duo Two-Factor Authentication (2FA) FAQ

Get more information on Two-Factor Authentication powered by Duo Security.

"Remember Me" Feature Not Working for Duo 2FA

If your browser does not honor the "Remember me for 30 days" option in Duo, this article provides some troubleshooting steps for your browser(s).

Enroll in Duo 2FA

A step-by-step guide for setting up Duo Two-Factor Authentication.

Setup a Mobile/Cell Phone for Duo 2FA

Instructions for setting up a mobile device or cell phone for Duo Two-Factor Authentication (2FA).

Setup a Tablet for Duo 2FA

Instructions for setting up a tablet for Duo Two-Factor Authentication (2FA).

Setup Backup Passcodes for Duo 2FA

Backup passcodes will allow you to get back into your Murray State account even when you don't have access to your device.

"Remember me for 30 days" option for Duo 2FA

Set your browser to remember you for 30 days to make Duo Two-Factor Authentication easier.

Device Options for Duo 2FA

A list of supported devices and operating systems for use with Duo Two-Factor Authentication.

Reactivate the Duo Mobile App for Duo 2FA

If the Duo Mobile app has been uninstalled from your mobile device, or you have a new phone but still have the same phone number, use these instructions to reactivate the Duo Mobile app for your device.